Why Stay in the NASS Contracted Hotel Block?

• Dedicated Staff: onPeak will assist with hotel selection and city information.
• Hotel Rewards Points: Continue to earn points through your loyalty rewards program.
• Best Rate Pledge: onPeak comparison shops to ensure NASS hotel rates remain the lowest.
• Convenient Deposit Policy: Secure an individual hotel reservation or block of rooms with a credit card guarantee, ensuring the flexibility to book now and pay later.
• Shuttles: Access shuttle bus transportation from most official NASS hotels.
• Overbooking Protection: Booking through the NASS official room block provides added protection from relocation to another property.

How to Reserve Your Accommodations via onPeak

You MUST complete your meeting registration to secure housing for the annual meeting. You will not be permitted hotel reservations until your meeting registration is complete. NASS will monitor the housing reservations list to ensure you have registered for the meeting. NASS reserves the right to cancel reservations that do not meet these criteria. Attendees are required to make hotel reservations through onPeak, the NASS Housing Bureau, using any of the following options:

• Online: www.nassannualmeeting.org (in conjunction with meeting registration)
• Phone: 800-545-1773 (US/Canada) or 312-527-7300 (International), 9:00 a.m.-6:00 p.m. ET

Hotels will not and cannot accept reservations directly. The only hotel rooms that can be reserved are those in the NASS hotel block. The cutoff date for reservations is August 27, 2019; discounted rates may not apply after this date. Reservations are on a first-come, first-served basis and are subject to room availability. If the room blocks sell out prior to the cutoff date, NASS will secure another hotel for attendees. This is not a guarantee since it is based on rates and availability within the city of Chicago over our meeting dates.

Hotel Cancellation/Change Policy via onPeak

Make changes to existing reservations online with the login credentials listed on your confirmation; by e-mail to nassannualmeeting@onpeak.com or by calling 800-545-1773, Monday through Friday, 9:00 a.m.-6:00 p.m. (ET). You must have the onPeak ID of the reservation you want to change to make modifications. Submit changes to onPeak until early- to mid-September based on availability. Please reference your confirmation email for more details. After the date(s) specified in your reservation confirmation, you should communicate directly with the hotel for additional changes. For cancellations to existing reservations, please refer to the individual hotel’s cancellation policy, also on your confirmation. Failure to cancel your reservation according to the hotel cancellation policy will result in a charge to your credit card.