Why You Should Stay in the NASS Contracted Hotel Block

• Dedicated Staff: onPeak will assist with hotel selection and city information.
• Hotel Rewards Points: Continue to earn points through your loyalty rewards program.
• Best Rate Pledge: onPeak comparison shops to ensure NASS hotel rates remain the lowest.
• Convenient Deposit Policy: Secure your individual hotel reservation or block of rooms with a credit card guarantee, ensuring the flexibility to book now and pay later.
• Shuttles: Access shuttle bus transportation from most official NASS hotels.
• Overbooking protection: Booking through the NASS official room block provides added protection from relocation to another property.

How to Reserve Your Accommodations via onPeak

Meeting registration MUST be completed in order to secure housing for the Annual Meeting. Participants will not be permitted hotel reservations until their meeting registration is complete. NASS will monitor the housing reservations list to make sure that all individuals with reservations also are officially registered for the Annual Meeting. NASS reserves the right to cancel reservations that do not meet these criteria. Attendees are required to make hotel reservations through onPeak, the official NASS Housing Bureau, using any of the following options:

• Online: www.spine.org/am (in conjunction with meeting registration)
• Phone: 800-545-1773 (US/Canada) or 312-527-7300 (International), 9:00 a.m.–6:00 p.m. ET
• Fax: 312-329-9513 (US/Canada)

Hotels will not and cannot accept reservations directly. The only hotel rooms that can be reserved are the hotels that are in the NASS hotel program. The cutoff date for reservations is September 15, 2020; discounted rates may not apply after this date. Reservations are on a first-come, first-served basis and are subject to room availability. If the room blocks sell out prior to the cutoff date, NASS will secure another hotel for attendees. This is not a guarantee as it is based on rates and availability within the city of San Diego over our meeting dates.

Hotel Cancellation/Change Policy via onPeak

Make changes to existing reservations online with the login credentials listed on your confirmation; by e-mail to nassannualmeeting@onpeak.com or by calling 800-545-1773 Monday through Friday, 9:00 a.m.–6:00 p.m. (ET). You must have the onPeak ID of the reservation you wish to change in order to make any modifications. Changes are based on availability and can be submitted to onPeak until early September—please reference your confirmation email for more details. After the date(s) specified in your reservation confirmation, communicate further changes directly with the hotel. Cancellations to existing reservations must be made according to the individual hotel’s cancellation policy, which is also noted on your confirmation. Failure to cancel your reservation according to the hotel cancellation policy will result in a charge to your credit card.